Privacy policy

01Information we collect

When you call us, message us on Zalo or send a request on our website, we may receive the information you provide:

• Your name, phone number and the address for the visit;
• Your health condition, symptoms and the service you need;
• Your preferred time for the visit or care.

Our website also records some technical information, such as device type, browser and pages viewed, to run and improve the site.

02How we use it

• To advise you, give a quote and book home healthcare services;
• So our doctors and nurses can prepare and provide care that suits your condition;
• To contact you to confirm appointments, give care instructions and follow up after the service;
• To improve our services and website.

We do not sell or rent your personal information.

03Sharing information

Information is only shared with the healthcare staff who provide your service, or with competent authorities when required by law.

04Storage and protection

Information is kept in an access-controlled admin system that only authorised staff can view, and only for as long as needed for advice and care or as required by law. We apply appropriate organisational and technical measures to limit unauthorised access.

05Cookies and analytics

Our website may use cookies and tools such as Google Analytics and Google Ads to measure visits and advertising performance (for example, clicks on call or Zalo buttons). These tools are not used to collect your health information. You can turn off cookies in your browser settings.

06Your rights

You may ask to view, correct or delete the personal information you have provided, and withdraw your consent, in line with Vietnamese personal data protection law. Please contact us using the details below.

07Contact

• Doctor Happy – Home healthcare in Ho Chi Minh City
• Address: 163 Nguyen Van Troi, Phu Nhuan, Ho Chi Minh City
• Hotline: 0972 739 115
• Email: doctorhappy.net@gmail.com

08Changes to this policy

This policy may be updated when our services or the law change. The latest version is always published on this page.